 Reseller
Hosting Ac FAQs (Frequently Asked
Questions on Reseller Hosting Packages)
Reseller
Hosting, Reseller Hosting Plans, Reseller Hosting Packages,
Windows Reseller, Linux Reseller, Windows Reseller Hosting,
Linux Reseller Hosting, Windows Reseller India, Linux
Reseller India, Windows Reseller Hosting India, Linux
Reseller Hosting India
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Q.1: Do you offer a
money back guarantee?
Ans: Yes, We do offer a no-hassle 30 day money back
guarantee for more info visit our refund policy page. |
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Q.2: What type of
payment do you accept?
Ans: For Indian Resellers : Credit Cards Via
2Checkout.com, 21 Online Banks (net banking facility),
Cheque or DD Deposited to our ICICI Bank ac details anywhere
in ICICI Bank Branch (ICICI Normally clear cheque & dd in
12-48 hrr. time approx.) while credit card & 21 online
bank's net banking is instant payment option.
For Non-Indian Resellers:
a.) For Reseller Hosting
Acs: Credit Card via 2checkout.com or Paypal or Bank Wire
Transfer.
b.) For Domain Reseller
Acs: Bank Wire Transfer. |
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Q.3: Is there
any discounts if I paid annually?
Ans: There is no discounts possible. |
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Q.4: How long does it
take to setup an account after I order??
Ans: If you order during normal Indian business hours ( 9am
- 9pm IST Monday - Saturday), it can be setup within few
hours time. If you order after business hours, it will be
setup the next business day. Orders placed over the weekend
may experience a slight delay but our billing department do
their best to setup accounts as soon as possible for all
reseller orders. |
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Q.4: Do I get root
access to the server?
Ans: You do not get root access to the server. You will need
your own dedicated server in order to get root access. In
case root account is must for you then you can think for
Virtual Private Server or Dedicated Server
packages which comes with full ROOT (for linux) / Remote
Desktop Administration (for windows) access. |
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Q.5: Can resellers
create sub-resellers?
Ans: In Plesk 9 on Windows Reseller Packages resellers can
create subreseller under them but in Linux reseller packages
its not possible. |
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Q.6: I am with another
host and wonder if you can help me transfer my accounts?
Ans: We can provide
transfer assistance for up to 30 accounts free if you are
hosted on a cPanel server. Just fill up the following
MIGRATION REQUEST FORM once you ordered any one of our
reseller package. |
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Q.7: Where are your
servers located?
Ans: Most of the
dedicated servers of us are located at LiquidWeb Data
Center, Michigan, USA. |
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Q.8: Do you allow
adult websites on your servers?
Ans: No, We donot allow adult content on our servers.
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Q.9: Are there any
types of advertising placed on my account?
Ans: We do not place any type of advertising such as
banners, popup's, etc. on your website. |
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Q.10: Do you provide
support directly to my end user?
Ans: We provide support to our resellers and you are needed
to support your end used at your own end while you can
forward us your end user problems any time to our support
desk and we will solve it and forward you reply and then you
can forward it to your customers/ end user. |
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Q.11: Do you provide
billing to my clients?
Ans: We provide you with the web space, bandwidth, and other
hosting related features. You are responsible for billing,
and support to your end user. |
Note:
If FAQs don't clear your queries then please let us know
via email
to
give us a chance to clear any doubt or query you have at
support@b4uindia.com
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